CMAS Practice Test
None of the given answers are correct
Word processing software
only when the staff member requests for a report to be filed
only when the patient request for a report to be filed
whenever the authorities request that a report be filed
at the discretion of the office manager
whenever anything that can be considered liable occurs
facilities mission statement
all of the given information must be included
payroll and benefits
make copies of documents
secure and stamp envelopes and packages
weigh envelops and packages for correct postage
dictate and transcribe information
dispose of confidential papers
local health departments
all of the given answers are correct
listening to the patient's concerns
minimizing the patient's anger
escorting the patient to a private area
remaining in control and speaking calmly
attempting to calm the patient
Notify the patient when entering and leaving the exam room
Pet the seeing-dog
reach out and touch the patient to let them known where you are
provide complex teaching material in Braille
Walk up to the patient to assist in any way
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