CMAS Practice Test
all of the given answers are correct
local health departments
remaining in control and speaking calmly
minimizing the patient's anger
attempting to calm the patient
escorting the patient to a private area
listening to the patient's concerns
provide complex teaching material in Braille
reach out and touch the patient to let them known where you are
Walk up to the patient to assist in any way
Notify the patient when entering and leaving the exam room
Pet the seeing-dog
at the discretion of the office manager
only when the staff member requests for a report to be filed
whenever anything that can be considered liable occurs
only when the patient request for a report to be filed
whenever the authorities request that a report be filed
None of the given answers are correct
payroll and benefits
all of the given information must be included
facilities mission statement
weigh envelops and packages for correct postage
secure and stamp envelopes and packages
dispose of confidential papers
make copies of documents
dictate and transcribe information
Word processing software
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